You can delete your account directly from inside the app: Profile → About → Account & Data Deletion.
If you no longer have the app installed, contact us at blooddonation@lexusdevelopers.com with the phone number associated with your account, and we will delete it on your behalf within 7 business days of verifying your identity.
Your name, phone number, and profile are removed from active use, every signed-in session is revoked, your donor availability is turned off, and your in-app notifications are deleted.
A completed donation or booking already tied to another user's request, and security audit logs, are kept for a limited time as described in our Privacy Policy (audit/security logs: 2 years, for fraud prevention, security, and legal compliance). Chat messages you sent remain visible to the other participant in that conversation, the same way a text message you send isn't deleted from the recipient's phone when you delete your own copy.
You may create a new, unlinked account with the same phone number after deletion.